Single Fold Portable Wheelchair Scooter Ramp Review

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(More customer reviews)Gee, I wish I'd read the reviews before ordering this product. As two other reviewers noted, the poor placement of the handle makes this ramp (we bought the 3 x 30 model) pretty much useless unless you're using it on a rise higher than a door threshold (about 3 1/4 - 3 1/2" on our doors). The problem is that the handle doesn't fold, so it gets in the way and makes it impossible for the ramp to lie flat. To make matters worse, the handle can't just be unscrewed easily and removed - it needs to be drilled out because it's riveted.
It's a shame, too, because the ramp is otherwise great and comes with it's own carrying case, which would make it easy to carry and keep clean. However, because the case is designed with a hole in the top to accommodate the built-in handle, if you remove the handle to make the ramp usable, you don't have any handle for the ramp OR the case.
I called Drive Medical and talked to someone in tech support. I asked whether the ramp I got was defective or if this is the way it's designed. He wasn't really sure. Then I questioned whether, if it was defective, there was a way to get a new one. He said I'd have to return it to Amazon and request a new one. But when I said I didn't want to return it if the next one was going to have the same problem and I really wanted to know if this is the way it's designed, he put me on hold, then came back a minute or two later and said it wasn't defective and there was no recall, so I'd have to decide whether or not to return it and try another one.
I bought this ramp to take on vacation next week so we could get a wheelchair in our in-law's house, and I don't have time to return it and get another one that might have the same problem, so we're going to drill out the handle.
Bottom line - DON'T buy this ramp unless you're using it on a rise higher than a doorway threshold.

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